First Aid

The Level 2 Safeguarding course is designed to provide learners with a clear understanding of how to recognise, respond to and report safeguarding concerns in a variety of settings.

Throughout the course, learners will develop an understanding of different types of abuse, including physical, emotional, sexual and neglect, as well as the signs and indicators that may suggest someone is at risk. The training also covers the importance of early intervention, appropriate reporting procedures and maintaining accurate records.

Learners will gain insight into relevant UK legislation and guidance, including safeguarding responsibilities under frameworks such as the Children Act and Working Together to Safeguard Children guidance.

The course also highlights the importance of maintaining professional boundaries and understanding the role each individual plays in safeguarding.

By completing this qualification, learners will feel more confident in identifying concerns, taking appropriate action and contributing to a safer environment for those in their care.

Theory Assessment

Safeguarding legislation and guidance

Indicators of abuse or neglect

Making judgments

Dealing with complaints and allegations

Effective communication

Safeguarding roles and responsibilities

Sharing of information

Supporting those experiencing poor mental health has become a key priority for individuals and organisations alike. As awareness of mental health continues to grow, so does the need for trained Mental Health First Aiders who can  provide support, guidance, and reassurance to those in need.

This nationally recognised 2-day course is designed to develop a deeper understanding of common mental health issues and equip learners with the skills and confidence to respond appropriately. Mental Health First Aiders play a vital role in promoting positive wellbeing and helping to reduce the stigma surrounding mental health in the UK.

Throughout the course, learners will gain the knowledge and practical tools needed to  support others effectively within the workplace and wider community.

On completion, learners will be able to confidently promote positive mental health and provide appropriate support to colleagues and others in need.

Theory Assessment

Defining mental health and well-being, the mental health continuum, and factors affecting mental health.

Duties and responsibilities of a mental health first aider, including maintaining personal wellbeing.

Identifying signs and symptoms of anxiety, depression, PTSD, self-harm, eating disorders, and suicide risk.

Techniques for approaching, assessing, and supporting employees, including active listening and non-judgmental communication.

Identifying workplace stress indicators, implementing mental health policies, and supporting returns to work.

Providing immediate assistance for mental health crises.

Directing individuals toward professional help and internal resources.

This regulated and nationally recognised qualification provides learners with the knowledge and practical skills required to deliver Basic Life Support (BLS), safely use an Automated External Defibrillator (AED), and effectively manage anaphylaxis.

The qualification and its learning outcomes are based on current recommendations from:

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• The Resuscitation Council (UK)
• A distinguished panel of experts in emergency medical care

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Designed to build confidence and competence, this course enables learners to respond quickly and effectively in life-threatening situations.

Upon completion, learners will have the practical competencies required to provide immediate and effective emergency care in both clinical and workplace settings.

Theory multiple choice test and Practical Assessments.

Incident and casualty assessment

Adult CPR and safe use of an AED

Managing an unconscious casualty

Recognition and treatment of anaphylaxis

Management of choking

Over 1 extended day, learners will develop the knowledge and practical competencies needed to provide effective first aid for adults, children and infants. Topics include: CPR and AED use, choking, wounds and bleeding, unconscious casualty and more.

Practical Assessments & Theory Assessment

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Understanding the role of a first aider, infection control, and consent.

Safely assessing scenes, recognizing illness, and prioritising treatment. 

CPR (adults, infants, children) and safe use of an Automated External Defibrillator (AED).

Placing adults, infants, and children in the recovery position.

Treating choking in adults, infants, and children.

Wounds, bleeding, and shock.

Minor injuries (cuts, grazes, grazes, splinters, nosebleeds).

Burns and scalds.

Seizures.

This regulated and nationally recognised qualification provides learners with the life-saving techniques needed to support an adult or child in an emergency situation, until professional medical help arrives.

During this half day course, learners will be given the opportunity to practice essential basic life support procedures, including: assessing an incident, managing an unresponsive casualty, recovery position, CPR and choking.

Theory multiple choice test and practical assessments

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Chain of Survival

Assessing the Scene

Managing an Unresponsive Casualty and the Recovery Position

CPR

Use of AED

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This regulated and nationally recognised qualification provides learners with the opportunity to develop the basic skills and knowledge needed to deal with a range of emergency paediatric first aid situations which could arise when looking after children.

During this 1-day course, learners will develop the skills and knowledge needed to deal with a range of paediatric first aid situations, including: managing an unresponsive infant or child, CPR, choking, seizures, external bleeding and more.

Practical Assessments & Theory Assessment

The roles of the paediatric first aider

Assessing an emergency situation

Dealing with an unconscious infant

Recovery position, CPR and defib

Choking

Minor injuries

Bites and stings

Seizures

Bleeding and shock

First aiders are an integral part of workplace safety. The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes appointing a suitable amount of first aiders and providing appropriate first aid training.

During this 1-day course, learners will develop the skills and knowledge needed to deal with a range of emergency first aid situations, including: managing an unresponsive casualty, CPR, choking, shock, wounds and bleeding and minor injuries.

Practical Assessments & Theory Assessment

The Role of the First Aider

Primary Survey

Secondary Survey

CPR and use of Defib

Choking

Treatment of Wounds and Bleeding

Treatment of Minor Injuries

Treatment of burns

Recognition and Treatment of Seizures

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Over a 2-day period, learners will develop the skills and knowledge needed to deal with a range of paediatric first aid situations, including: assessing an emergency situation, dealing with an unresponsive infant or child, CPR, choking, meningitis, head and spinal injuries, anaphylaxis, asthma and more.

Practical & Theory Assessments

Understanding the role of a pediatric first aider.

Assessing incident scenes and casualties.

CPR and AED (Automated External Defibrillator) for infants and children.

Choking treatment and managing unresponsive patients.

Anaphylaxis, asthma, meningitis, seizures/febrile convulsions, and diabetic emergencies.

Head, neck, back, eye, ear, and nose injuries.

Severe bleeding, burns, scalds, and shock.

Poisoning, electric shock, and extreme temperatures.

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This course is designed for qualified First Aiders who needto requalify within three years to maintain the validity of their certification. It ensures participants remain compliant while refreshing and updating their knowledge.

Throughout the course, learners will revisit essential first aid skills, stay informed on the latest techniques, and gain confidence in applying current best practices when responding to emergencies.This helps ensure that First Aiders continue to deliver effective, safe, andup-to-datirste care in the workplace.

Practical Assessments & Theory Assessment

The roles and responsibilities of a workplace first aider

Assessing incidents and primary/secondary surveys

CPR (including use of AED defibrillator) for adults

Recovery position and unresponsive casualty care

Management of choking, bleeding, and shock

Treatment of burns, fractures, and dislocation

Medical emergencies (e.g., stroke, epilepsy, diabetes, asthma)

Minor and major injury management

Recording/reporting incidents (aligned with RIDDOR)

Infection control, workplace health risks, and legal duties

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HSE guidelines state that employers should ensure their first aiders remain competent to perform their role. As such, it is strongly recommended that first aiders undertake annual refresher training to practise their skills and update their knowledge on the latest first aid procedures.

Over a half day period, learners will leave with a renewed confidence having had the opportunity to practise essential first aid procedures, including: managing an unresponsive casualty, recovery position, CPR, choking and more.

Practical Assessments

CPR & Safe use of an AED

Unconscious casualty

Choking casualty

Catastrophic bleeding

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First aid is an integral part of workplace safety. The Health and Safety (First Aid)  Regulations 1981 require all employers to make arrangements to ensure their  employees receive immediate attention if they are injured or taken ill at  work. This includes appointing a suitable amount of first aiders and providing appropriate first aid training.

Over a 3 day period, learners will develop the skills and knowledge needed to deal with a  range of first aid situations, including: assessing an incident, managing an  unresponsive casualty, CPR, heart attacks, choking, head and spinal injuries,  fractures, anaphylaxis and more.

This is a regulated and nationally recognised qualification, specifically designed for those who are appointed to act as a first aider in their workplace. It is also ideal for people who have a specific responsibility to provide first aid in voluntary and community activities.

Practical & Theory Assessments

The Role of the First Aider

Primary Survey & Secondary Survey

CPR and use of Defib

Choking

Treatmentof Wounds and Bleeding, Minor Injuries & Burns

Treatment of Anaphylaxis

Treatment of Major Illness

Treatment of Fractures, Sprains and Strains

Treatment of Head, Chest and Spinal Injury